Terms and Conditions

Terms Of Service

The Terms of Service for the TCS Hygiene website outlines the rules and policies that apply to customers using the website and purchasing any products or services offered by TCS Hygiene. By using the website and/or registering, customers agree to abide by these terms. If customers have any questions, they are encouraged to contact TCS Hygiene for clarification.


The overview section of the TCS Hygiene website’s terms of service states that the website is owned and operated by TCS Hygiene and that by accessing or using the website, customers are engaging in a service provided by TCS Hygiene and are agreeing to be bound by the terms and conditions outlined in the agreement. These terms apply to all users of the website, including those who simply browse the site, as well as vendors, customers, merchants, and contributors of content. The terms of service may be updated at any time and customers are responsible for regularly checking for any changes. Continued use of the website following any changes to the terms of service signifies acceptance of the updated terms.

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SECTION 1 – Online Store Terms

Section 1 of the TCS Hygiene website’s terms of service states that by agreeing to the terms, customers represent that they are of legal age and have given permission for any minor dependents to use the website. Customers also agree not to use TCS Hygiene products for any illegal or unauthorized purposes, or to violate any laws in their country, including copyright laws. Additionally, customers are prohibited from transmitting any harmful code or viruses through the website. Any violation of these terms will result in the immediate termination of the customer’s access to the website and services.

SECTION 2 – General Conditions

Section 2 of the TCS Hygiene website’s terms of service states that the company reserves the right to refuse service to anyone for any reason at any time. It also states that customers understand that their content, except for credit card information, may be transferred unencrypted and may be subject to changes in order to conform to technical requirements of connecting networks or devices. Credit card information, on the other hand, is always encrypted during transfer over networks. Additionally, customers agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service without express written permission from TCS Hygiene.

SECTION 3 – Accuracy, Completeness and Timeliness of Information

Section 3 states that TCS Hygiene is not responsible for any inaccuracies, incompleteness, or outdated information on the website and that any reliance on the material provided on the website is at the customer’s own risk. It also states that the website may contain historical information that is provided for reference only and that TCS Hygiene reserves the right to modify the contents of the website at any time without any obligation to update any information.

SECTION 4 – Modifications to The Service and Prices

Section 4 states that prices for products may change without notice and that TCS Hygiene reserves the right to modify or discontinue the service at any time without notice and without any liability to the customer.

SECTION 5 – Products & Services

Section 5 states that certain products or services may be available exclusively online and may have limited quantities and are subject to return or exchange only according to TCS Hygiene’s return policy. It also states that TCS Hygiene has made efforts to display the colours and images of products accurately, but cannot guarantee that a customer’s computer

SECTION 6 – Billing and Account Information Accuracy

We reserve the right to deny any order placed with us and to limit or cancel the number of items purchased per person, per household, or per order at our discretion. This may include orders placed using the same customer account, credit card, or shipping and billing address. If we make changes to or cancel an order, we will attempt to notify you through the email and/or billing information provided when the order was made. Additionally, we reserve the right to prohibit orders that we believe to have been placed by dealers, resellers, or distributors. It is your responsibility to provide accurate and current purchase and account information for all orders placed on our store. You should promptly update your account information, including email address and credit card information, to ensure successful transactions and communication. For more information, please refer to our Returns Policy.

SECTION 7 – Third-Party Tools

We may provide you with access to tools from third-party providers, over which we have no control or input. These tools are provided “as is” and “as available” without any warranties, representations, or conditions of any kind, and without any endorsement from us. We will not be held liable for any damages arising from your use of these optional tools. It is your responsibility to use these optional tools offered on our website at your own risk and discretion. You should familiarize yourself with and approve of the terms provided by the third-party provider(s) before using their tools. We may also introduce new services and features on the website, including new tools and resources. These new services and features will also be subject to these terms of service.

SECTION 8 – User Submissions

If you submit any specific materials to us, such as contest entries, or send creative ideas, suggestions, proposals, plans or other materials without request from us (collectively referred to as “comments”), you agree that we may use, edit, copy, publish, distribute, translate, and otherwise utilize these comments in any medium without restriction. We are not obligated to maintain any comments in confidence, pay compensation for them, or respond to them. We reserve the right, but are not obligated, to monitor and edit or remove any content that we determine in our sole discretion is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these terms of service. You agree that your comments will not violate the rights of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right. Your comments must also not contain any libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of our service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We do not take any responsibility or assume any liability for any comments posted by you or any third-party.

SECTION 9 – Personal Information

Your submission of personal information through our store is subject to our Privacy Policy. To review our Privacy Policy, please visit the link provided on our website.

SECTION 10 – Errors, Inaccuracies and Omissions

There may be instances where information on our website or in the service contains typographical errors, inaccuracies, or omissions. This may include information related to product descriptions, pricing, promotions, offers, shipping charges, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to update or change information or cancel orders if any information on our website or in the service is inaccurate at any time without prior notice, including after an order has been submitted. We do not have an obligation to update, amend, or clarify information on our website or in the service, including pricing information, except as required by law. The absence of a specified update or refresh date on our website or in the service should not be interpreted as meaning that all information has been modified or updated.

SECTION 11 – Prohibited Uses

In addition to any other prohibitions outlined in the Terms of Service, you are prohibited from using the website or its content for the following purposes: (a) Any illegal activities (b) Soliciting others to participate in illegal activities (c) Violating any international, national, regional or local laws or regulations (d) Infringing on or violating our intellectual property rights or the intellectual property rights of others (e) Engaging in any form of harassment, abuse, insult, harm, defamation, slander, intimidation or discrimination based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability (f) Submitting false or misleading information (g) Uploading or transmitting viruses or any other type of malicious code that may affect the functionality or operation of the Service or any related website (h) Collecting or tracking the personal information of others (i) Spamming, phishing, preying on, scraping or crawling (j) Any obscene or immoral purpose (k) Interfering or circumventing the security features of the Service or any related website. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 12 – Disclaimer of Warranties; Limitation of Liability

SECTION 12 of the Terms of Service states that TCS Hygiene does not guarantee that the service will be uninterrupted, timely, secure or error-free. It also states that the service and all products and services delivered to you through the service are provided “as is” and “as available” without any representation, warranties or conditions of any kind. The section also limits the liability of TCS Hygiene, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from the use of the service or any products procured using the service. Additionally, the section states that you agree to indemnify, defend and hold harmless TCS Hygiene and its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 13 – Severability

This section states that if any part of the Terms of Service is deemed to be unlawful or unenforceable, it will be removed from the agreement but the rest of the agreement will still be valid and enforceable. This is to ensure that the rest of the agreement is still legally binding even if one part of it is not.

SECTION 14 – Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 15 – Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 16 – Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of South Africa.

SECTION 17 – Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 18 – Contact Information

Questions about the Terms of Service should be sent to us at:

Email: info@TCSHygiene.co.za

  • TCS Hygiene, 16 Third St
  • Wynberg, Sandton
  • 2090
  • Tel: 011 440 3913
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